Love the door! It’s solid and looks great. Only complaint is with instructions. Wording is very explicit, but pictures need to be clearer. We had trouble being sure we were on the correct side of door during install. That’s why I dropped a star
I’m glad I finally went ahead and got the gate for my Kia Sportage. It’s a great fit and the perfect setup to have for dog sports. Customer service was also great when I contacted them before the purchase.
Hi Keith, thanks for your feedback. We're sorry to hear the assembly was challenging. If you need any tips or assistance, feel free to reach out. We sent you 2 videos the day before your crate was delivered, did you get a chance to watch these, they really help. I can send them again if you would like, just let me know.
Just as advertised - it fits perfect and is exactly what I was looking for. Super easy to install and my digs are getting used to it,
The instructions were very basic and did not elaborate much, there was also no clear indication of which part is what. It's also an extremely tight area to work with, so I couldn't even use the Alan wrench to properly secure the bolts. That being said, the door flaps seem to work great and do align to the existing frame
Hi Andrew, thank you for your honest feedback. We're glad the door flaps work well, and we'll take your comments into account to improve the instructions. If you need any further assistance at all with the install, feel free to reach out, we want to make sure it's perfect for you.
Absolute game changer. The first day I had it installed, I was able to stop and run errands on the way home from the trail - which I never felt safe doing before! Will be using at competitions this year, too. SO well put together, definitely a lifetime purchase. I have friends who just have doodles, don’t do dog sports, super casual - and they want one now, too. Definitely going to be best purchase of 2026. Super glad I pulled the trigger.
The Hale door is very high quality and fairly easy to install. Unfortunately, we received the incorrect exterior frame color but the customer support was very prompt about notifying manufacturer to send the proper one.
Hi Michael, thank you for your kind words! We're glad you’re happy with the quality and service. Apologies for the mix-up with the frame color, but it’s great to hear our support team helped resolve it quickly. We appreciate your understanding and hope your pet enjoys the new door!
I was able to figure out how to install the SB4 pet door in the lower panel of my patio screen door using aluminum channel material purchased at a local Hd store to frame it. The install is solid and the door is very high quality. It works great.
If i could give it zero stars i would. Spent $900+ on something that doesn’t even come assembled. What kind of company doesn’t at least pre assemble some of the product they’re charging this much money for? On top of that, the instruction manual is all drawings and not very clear drawings. The worst part though is that while putting it together one of the metal clips on the side panel broke off. The geniuses at MIMsafe thought that the side panels and the roof of the crate should be clipped on and made it nearly impossible to do so without something breaking.
NOT WORTH THE MONEY.
It perfectly matches my other french style door. It is very well made, and my 55 lb dog goes easily in and out. Great purchase!
I got this barrier to keep our dog in the back cargo area from jumping over. It does just that!! Very sturdy, he's not getting through this thing, it's built right!! Feel much safer now that I have it installed (and it was easy to install too). Great product!
Really loving this dog door. The guys at Adeo Pets were great, answered a few quesitons I had and made sure I got the right door. Arrived in about 5 days and was pretty simple to install. Great product, and really well made. Love it!!
Instructions did not show or say how to secure the door from the inside. Directions at that point we’re specifically related to the exterior panel.
There was not an actual hardware list which left us a guest as to what went where for installation.
The directions showed to use the internal portion of the frame as the guide against the wall to layout for the cuts. But when the telescoping tunnel is added to that the hole was not big enough so I had to go back and re-cut everything. This installation could’ve been 20 to 25% done more quickly with the proper instructions. The door itself is very nice someone at your company, please rethink the directions.
As a professional groomer, I really wanted to love this dryer. It appears to be well-built and has a strong stand design, but it falls short in two important areas. The air does not get hot enough to efficiently dry dogs, especially thicker-coated breeds, and the nozzle does not rotate. A rotating tip would make it much easier to direct airflow underneath the dog instead of only from above. If those two features were improved, this would be an excellent dryer. For now, it’s a decent dryer, but not quite what I expected for the price.
I had no idea that these types of inserts existed. It would have saved me a lot of heartache trying to put a dog door in my other French door for a smaller dog. Ended up shattering the glass and replacing it with plexiglass. But this insert is awesome. Install is about an hour, just trying to be careful.
The crate fits in the back of our SUV as advertised. The dogs fit but it’s definitely on the tight side for our male Golden Retriever. I wouldnt want to take him on a long road trip but seems fine with anything 2 hours or shorter.
I was a bit disappointed with the number of pieces that showed up scratched. Also, it has a consistent rattle and we are sensitive to that. There aren’t many other options available in the market but I would consider going in a different direction if I understood how loud it was going to be. I see the replies to other comments that say the rattle is likely an installation issue that can be fixed but I had no problems with the construction and followed the directions exactly.
Hi there, thanks for your detailed feedback. We're glad the crate fits your SUV and your dogs, but sorry to hear about the scratches and the rattling noise. We appreciate your comments and will pass them along to improve our products. The crate should definitely NOT rattle, that happens when it's assembled incorrectly, please reach out with a picture of a quick video and we can help you correct that right away so that it no longer rattles. Thanks, Adeo Pets Support.
