FAQ

Frequently asked questions

1. Where is my order?

You should have received via email a confirmation notice as well as a shipping notice. Each will have a link to check the status of your order online. You can also access this information anytime by logging into your account on our website. If you still cannot find it just send us a quick email with your name and we'll get your tracking number to you right away.

2. What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Discover, AmericanExpress, JCB, Diners Club) as well as Paypal and Amazon Pay, Apple Pay, Google Pay.

3. Can I ship to a PO Box?

No, most items are simply too large so we do not accept PO Boxes. Please use your full home or business address.

4. How do I return an item?

Please see our Return Policy

5. Can I talk with someone on the phone?

Yes, we love talking to our customer. Please call us at 1-888-979-5566.

6. Do you price match?

Yes we do. Our commitment to you is the lowest price online. If you do happen to find a lower price, we will match it. Please see our Price Match Guarantee for full details

Still have questions? Contact us leave a comment

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568

Good Product - Hell to put together

The crate came unexpectedly a couple days after we ordered it. We did not even have a tracking number yet. Very fast shipping.
All parts that we need arrived. However, the extension of 2 items were bend. We did take pics but were able to put assemble the parts after a little bend on our end.
The reason we only give 4 stars is that the assembly was hell. No real instructions and since we put it together on Saturday, there was no one to call for help. We were puzzled several time how the some of the pieces fit together. Fortunately, we knew someone who had the same crate and was able to help.
The crate was easier than we thought to put into our 2024 Sienna. However it did take 2 people. Once it was lifted, it slid easily in the back.
We misplaced one of the washers that fastened the 2 top pieces and the first time we drove it rattled terribly. Once we fixed that, it is a pretty quite ride on smooth surface.

Variogate

I’m very happy with the variogate,I didn’t think it was hard to assemble, the hardest part was finding a place to tie it down to my 2025 Honda pilot. It came with 2 short and 2 long straps but I needed 4 longs. It would have been nice if it came with 4 longs.So far it has been quiet with no rattles. I also like that it and be adjusted to fit in any auto.

Love Speedy Dryers! This is my second one and the first one is still running at 45 years old!!! I'm just a little disappointed iin the lack of heat from the hot setting on the dial. Everything else is great! -- Neva J. Johnson

Customer service

I was so excited to get my insert but when I started to open it I could tell it was shattered. Customer service was the best with my problem. They started a claim and are replacing it. I hope the deliver service handles the next one better.

MIM Variocage

L We are very happy with our purchase. It’s a relief to know that our pets are now enjoying a crash tested crate.
Your customer service is outstanding. You went out of your way to ensure we were purchasing the correct Variocage for our needs.

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Frequently asked questions

1. Where is my order?

2. What payment methods do you accept?

3. Can I ship to a PO Box?

4. How do I return an item?

5. Can I talk with someone on the phone?

6. Do you price match?

Still have questions? Contact us leave a comment

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Information

Customer Service

Let customers speak for us

Frequently asked questions

1. Where is my order?

2. What payment methods do you accept?

3. Can I ship to a PO Box?

4. How do I return an item?

5. Can I talk with someone on the phone?

6. Do you price match?

Still have questions? Contact us leave a comment

Contact Info

Information

Customer Service

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Let customers speak for us