The crate came unexpectedly a couple days after we ordered it. We did not even have a tracking number yet. Very fast shipping.
All parts that we need arrived. However, the extension of 2 items were bend. We did take pics but were able to put assemble the parts after a little bend on our end.
The reason we only give 4 stars is that the assembly was hell. No real instructions and since we put it together on Saturday, there was no one to call for help. We were puzzled several time how the some of the pieces fit together. Fortunately, we knew someone who had the same crate and was able to help.
The crate was easier than we thought to put into our 2024 Sienna. However it did take 2 people. Once it was lifted, it slid easily in the back.
We misplaced one of the washers that fastened the 2 top pieces and the first time we drove it rattled terribly. Once we fixed that, it is a pretty quite ride on smooth surface.
