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It was very difficult to unpack and put together. Parts came jammed together and there is no way I could have taken them apart on my own. Putting it together with my husband took most of a day.
They claim it's adjustable, that's a very interesting use of the word. It is configurable but really hard to slide the parts to the desired length and once fully assembled it will not budge even if ypu loosen all the bolts and screws on the long edge to just before falling out. It also rattles and the one door on one sideis stiff and difficult to shut.
However once assembled, it does fit nicely in the Ford Explorer and getting a crate system that could hold 2 dogs in the back with the second row seating up was the main reason I purchased this crate. It works for that well.
Be aware it rattles quite a bit and is not appropriate for a sound sensitive dog.
Thank you for taking the time to share your experience and detailed feedback.
We’re glad to hear that once assembled, the crate fit your Ford Explorer well and met your main goal of safely accommodating two dogs with the second-row seating up. Achieving a secure, vehicle-specific fit is exactly what these systems are designed to do, so we’re happy that part worked well for you.
Regarding the rattling, these crates are designed to be solid and quiet once properly assembled. When noise occurs, it is almost always related to an adjustment or assembly issues that can be easily corrected. We’d love the opportunity to help you fine-tune it so it performs as intended.
Please email us at info@adeopets.com with a few photos, or preferably a short video, of the areas you’re experiencing issues with. Our team is very experienced with troubleshooting these exact concerns and will walk you through the adjustments needed to resolve them.
The doggie door arrived within days of my ordering. It is well constructed, sturdy for my 11 rambunctious dogs of all sizes and energy levels. It's the best doggie door I've ever bought!
Our new dog door is excellent. It's sturdy and well made, performing just as I hoped it would. And installation was a snap.
The only thing that would be better would be if it had the blinds installed inside. But life changing. Thank you so much!
Nice box but wrong one was sent.ordered 3 bay box without storage on top & fender well cutouts for F250
