Hale Pet Door Vertical Sash Window Mounted Sizing Chart

How to Measure Your Pet

There are three measurements to take into consideration when choosing the correct size door for your pet: 1) the width of the passage opening, 2) the height of the opening, and finally 3) the “rise” or the lip at the bottom of the door that the pet must step over to use the door. Use the following guidelines to ensure a proper fit for your pet.

Measurement 1: Width – This is the easy one. Open a door just wide enough for your pet to pass through comfortably and measure the width of the opening, again adding an inch or two for safety. Alternately, you can simply measure your pet at the widest point and add an inch or two for safety. If your pet is long-haired, don’t forget that this may make them appear wider than they really are. 

Measurement 2: Height—The pet door flaps should be at least an inch or two above the top of your pet’s back not the head. To get this length, measure your pet from the withers (top of the shoulders) to the floor. Remember that your door won’t be placed completely at floor level.

Measurement 3: Rise—This measurement is only applicable for panel models which come with the rise built in. Door, wall, screen, and window models can be mounted at whatever height is comfortable for your pet. If you have a short-legged dog or an older dog that can’t lift his feet very high, or if the door is installed with a step on either side, consider ordering a “no rise” door. Our standard rise is 5” or 10”.

Alternate method: You can also make a sample door opening out of a large piece of cardboard based on the above size chart. Place it in a door opening and experiment with height placement. Order the size most comfortable for your pet.

Hale Pet Doors Ship from Colorado via FedEx Ground

• Doors normally take 3-5 days to build and assemble for shipment.
• Transit time to you can be found using the map below.

Fast Shipping

We do our best to ship FAST and make it easy for you.  At the top of this page, we have noted how long it normally takes to process and ship your order.  You can then use the map above to estimate delivery times.  We will send you an email confirmation with the tracking number as soon as your order ships

Please see our Shipping Policy for full details.

Easy Returns

Things don't always work out, we get it.  We'll do our very best to make your return simple and easy.  Please email us and we'll provide all the return instructions for your specific item and an RMA number (required).

Please see our Return Policy for complete details.